top of page


Below is a list of frequently asked questions. If you have a question that is not on our list, please do let us know by using our contact form or emailing us at  

  • Do I need a referral?
    No you do not need a referral to book a physio appointment with us.
  • What shall I wear for my Physiotherapy Assessment and Treatment?
    As part of physiotherapy treatment, we often need to see the area of the body that is injured. If possible, please bring or wear clothing that allows you to expose the area (e.g. shorts/leggings and vest top). Comfortable clothing that you are able to move in, such as gym clothes are normally best. For a pelvic floor consultation, there is no need to wear any particular clothing.
  • What should I bring to my appointment?
    Please bring any relevant medical letters or investigations results.
  • What can I expect from my Initial Assessment?
    Your initial appointment will include completing a full detailed history of your symptoms and discussing the answers supplied on your registration forms. You may also discuss the impact your symptoms have on your relationships, lifestyle and hobbies. You will then have a thorough physical examination of the symptomatic area, including the joint above and below, the muscles and nerves. If you have come for a women’s health or mummy MOT assessment this may include a pelvic floor assessment. Following your assessment, you will have a discussion regarding your diagnosis and proposed physio treatment plan. And if time, some hands-on treatment, management advice and home-exercises tailored to you. Follow up treatments are more focussed on progressing your treatment.
  • What treatments do you offer?
    Our treatment plan is bespoke and individually tailored to your assessment findings. These might include the following: Education and advice about your condition Manual (hands-on) therapy - including massage, soft-tissue release, joint mobilisations Scar massage and visceral myofascial release Acupuncture for pain-relief and improving bladder/bowel function Taping Advice and fitting of appropriate support belts in pregnancy Individualised progressive home exercise programs Advice on safe return-to-exercise following pregnancy or surgery Pelvic floor muscle re-education and training - with individualised home exercises, biofeedback and/or electrical stimulation. Pelvic floor manual therapy – stretching, lengthening, massage, trigger-point release for pelvic floor tension, spasm or overactivity. Relaxation and breathing training techniques Bladder and bowel re-training Lifestyle advice such as fluid management, diet, exercise, stress management
  • Is my appointment confidential?
    As a health practitioner we have a legal duty to keep information about you confidential. Medical records will be stored securely for the legally required 8 years (25 for minors). Information will only be shared with your consent with people who have a genuine need for it (e.g. GP, consultant referral, or fitness instructor).
  • How many sessions will I need?
    This depends on each individual. It may be that one educational session is sufficient but some issues that are longer-standing or more complex may require several more. This will be discussed and agreed with you in detail in your first appointment depending what we find on assessment.
  • How can I fund my treatments?
    Payment for the first appointment is taken at the time of the appointment via cash or card. If you are insured we can invoice your insurance company once you supply your insurance and treatment authorisation details. If you are seeking payment from a cash back policy, you will need to pay for your appointment and we will issue you a receipt to claim back.
  • Can I have my baby/child present at my appointment?
    Yes of course! Babies and children are welcome.. However, for your initial appointment or if you think an internal examination may be required it can make it less relaxing for you and more difficult to concentrate on what it is going on, if there is a small person also demanding your attention!
  • Will I need an internal vaginal or rectal examination?
    If you have come for any pelvic-floor, bladder or bowel issue it is usually beneficial to have an internal vaginal or rectal examination. We will always explain the procedure in detail and show you on a model what we are going to do. We will explain what we can gain from doing it before you decide whether or not you would be willing to consent to an examination. There will always be the option to say "no" or "maybe later" whenever you want. It's always your choice.
  • What happens if I cancel?
    Please give a minimum of 24 hours notice for cancellations. This ensures that the treatment slot can be made available for other patients. Should you not attend or give less than 24 hours notice to cancel you will be charged a cancellation fee up to 50% of your appointment.
  • What should I wear to Pilates Classes
    Please wear comfortable clothing and a pair of socks to Pilates classes.
bottom of page